Privacy Policy

We are committed to protecting your privacy when handling your personal information. We consider all information you share with us private and confidential. At no point will we share, rent or sell your personal information without your consent.

There There Co. handles personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (“Privacy Act”) and other applicable privacy laws. In this Privacy Policy, “us”, “we” or “our” means There There Co. This Privacy Policy will be reviewed from time to time to take account of new or amended laws, new technology and/or changes to our operations and practices and the changing business environment. All personal information held by us will be governed by the most recently updated policy.

INFORMATION COLLECTION

The primary purpose for which we collect information about you is to conduct our business, provide or market our products to you, meet our legal or regulatory obligations, and for the management of business transactions entered into with us.

There There Co. may collect information from you, such as your name, address, email address, phone number and other information considered reasonably necessary. In order to process credit card orders online, we will also need information including your billing address, shipping address, telephone number, credit card number and expiration date. We do not keep or store your credit card details.

Where possible, There There Co. will collect the personal information directly from you. However, in some circumstances, There There Co. may need to collect this information from a third party. For example, There There Co. may collect information from the provider of a payments platform where your transactions are stored, information about the transactions you undertake. There There Co. may also collect information from other participants in the payments system and other financial institutions in order to resolve disputes or errors.

If you do not provide some or all of the information requested, There There Co. may be unable to provide you with the requested products and services.

USING YOUR INFORMATION

There There Co. keeps all submitted personal information in strictest confidence. The information is kept securely and is only used to process orders from There There Co., share news, or sales information.

Your information will not be released to anyone other than necessary to fulfil your order, such as shipping and post carriers. There There Co. may provide these companies your email address or phone number for the purpose of providing up to date delivery tracking of dispatched orders, where relevant.

OPTING IN OR OUT

At the point we collect information from you, you may be asked to “opt in” to consent to us using or disclosing your personal information for purposes other than those that are expressly stated in this Privacy Policy. We may use your personal information to provide you with news and information about our products and services.

You can “opt out” from receiving communications at any time.
Please email hello@myfamily-thebook.com

For any additional questions or concerns, please contact us.